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DTIC ADA212071: A Study of Job Satisfaction at Eisenhower Army Medical Center

This study was conducted to determine the level of job satisfaction among administrative employees at Eisenhower Army Medical Center. The Job Descriptive Index (a widely used survey instrument) was used to evaluate the satisfaction of EAMC employees. The following demographic information was obtained from all participants so that comparisons could be made of various demographic subgroups within the study population: department, age group, sex, employment status/classification, and race. In addition to subgroup comparisons, EAMC employees scores were compared to normative scores to determine if EAMC differed from national norms. ANOVA was the primary statistical test used to evaluate differences in employee satisfaction. The study concluded that there were significant differences in job satisfaction between demographic subgroups of employees at EAMC. Significant differences were noted in 20 of the 30 subgroup comparisons made. The most notable findings of the subgroup comparisons were that Nutrition Care employees scored significantly lower than employees from all other departments and black employees consistently scored lower than white employees. The study further concluded that E

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