English

ERIC ED315933: Communication Skills.

This document presents one module in a set of training resources for trainers to use with parents and/or professionals serving children with disabilities; focus is on communication skills. The modules stress content and activities that build skills and offer resources to promote parent-professional collaboration. Each training module takes about 2 hours. The module guide has eight sections: a publicity flyer, topic narrative, overview, trainer agenda, activities, summary, bibliography, and evaluation. Introductory information explains how to use the modules including conducting a needs assessment, planning the training, selecting the training module, implementation, evaluation, and followup. Objectives of this module are: (1) survey assertive interactions; (2) develop an understanding of the premise and research on which assertiveness training is based; (3) identify potential barriers to effective communication; (4) become familiar with the differences between assertive, aggressive, and nonassertive communication; (5) practice effective communication skills; (6) accept personal rights and overcome barriers to effective communication; and (7) identify dysfunctional personal messages

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