English

Emotions and Emotional Intelligence in Organizations

An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emotions through emotional intelligence has a beneficial effect in business and for the success of social activities but, if we are not careful, it can lead to irreversible alienation at individual and social level. The paper consists of three main parts: Emotions ( Emotional m odels, Emotional p rocessing , Happiness , Philosophy of e motions , Ethics of e motions ), Emotional i ntelligence ( Models of e motional i ntelligence , Emotional i ntelligence in r esearch and e ducation, Philosophy of e motional i ntelligence, Emotional intelligence in Eastern philosophy ), Emotional i ntelligence in organizations ( Emotional work, Philosophy of emotional intelligence in organizations, Criticism of emotional intelligence in organizations, Ethics of emotional intelligence in organizations ). In the Conclusions I present a summary of the statements in the paper. CONTENTS: Abstract 1. Emotions 1.1 Models of emotion 1.2 Processing emotions 1.3 Happiness 1.4 The philosophy of emotions 1.5 The ethics of emotions 2. Emotional intelligence 2.

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